Guest Guide
What to expect during your appointment:
At the start of your session, your stylist will hold a brief consultation with you before selecting styles for you to try on. Throughout the appointment, the stylist will assist with zipping, lacing, finding different sizes, etc. She will also take your measurements to find your size. Please keep in mind that sizing of dresses varies between silhouettes, fabrics and designers. Appointments typically last around 45 minutes.
Fitting rooms are private, but guests will have to view themselves in our main showroom.
Click here to book an appointment!
Who to bring to your appointment:
Due to limited seating and the size of our showroom, we allow each customer to bring up to two guests. We recommend you bring your best decision-makers with you!
Dressing Room Etiquette
- Only one customer per fitting room
- Guests are not allowed in the fitting room area
- Please remove all jewelry prior to your appointments (to avoid snagging dresses)
- Please wear sanitary undergarments
- Please not place dresses on the floor - your stylist is there to assist!
- Do not attempt to zip or tie dresses by yourself
- No food or drink
Alterations
Alterations can make your dress the perfect fit with a hem, strap adjustments, bra cups, and more!
Alterations work varies for each dress and each person. Our seamstresses will give you their expert recommendations for you and your dress. Please prepare for your alterations appointment by bringing your undergarments and shoes for the big day!
Please allow 4-6 weeks for all alterations. Some customers may require multiple fittings. Payment for alterations is due in full on the date of the first fitting.
Payment Options
Wolsfelt's Prom accepts all major credit cards, checks, and cash.
We also offer a layaway plan for 50% down with 60 days to pay the full balance. There is a $15 service fee for layaway. This offer is for in-store merchandise only.
Special Orders
Select styles are available to be special ordered. Please inquire with your stylist for order availability of different colors and sizes. All special orders incur a $25 service fee. Special orders may take up to 4 weeks to arrive.
Holds/Reservations
Wolsfelt's Prom does not place any unpaid merchandise on hold. Your stylist will record any styles you loved during your appointment for your next visit!
